Privacy Policy

Your privacy is important to us

Last updated: December 2024 | Effective: January 1, 2024

📋Introduction

MasterMarket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

GDPR Compliance: We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

📊Information We Collect

Personal Information

When you register for an account, we collect:

  • Name and email address
  • Username and password
  • Profile information (optional)
  • Shopping preferences and favorite stores
  • Location data (with your permission)

Usage Information

We automatically collect information about your interaction with our Service:

  • Device information (type, operating system, browser)
  • IP address and approximate location
  • Pages visited and features used
  • Time and date of visits
  • Search queries and shopping basket data
  • Price submissions and voting activity

Information from Third Parties

If you choose to sign in with Google or other OAuth providers, we receive:

  • Basic profile information (name, email, profile picture)
  • Authentication tokens

🔍How We Use Your Information

We use the collected information for the following purposes:

Service Provision

  • • Create and manage your account
  • • Provide price comparison services
  • • Save your shopping baskets
  • • Send price alerts and notifications

Improvement & Analytics

  • • Analyze usage patterns
  • • Improve our services
  • • Personalize your experience
  • • Develop new features

Communication

  • • Send service updates
  • • Respond to inquiries
  • • Marketing (with consent)
  • • Security alerts

Legal & Security

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Enforce our terms of service
  • • Protect users' safety

🤝Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

With Your Consent

We may share your information with your explicit consent or at your direction.

Service Providers

We work with trusted third-party service providers who assist us in operating our Service (e.g., hosting, analytics, email delivery).

Legal Requirements

We may disclose information if required by law, court order, or government regulation.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Aggregated Data

We may share aggregated, anonymized data that cannot identify you personally for research and marketing purposes.

🔒Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Security Measures

  • ✓ SSL/TLS encryption for data transmission
  • ✓ Encrypted storage of sensitive information
  • ✓ Regular security audits and updates
  • ✓ Access controls and authentication
  • ✓ Employee training on data protection
  • ✓ Incident response procedures

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.

⚖️Your Rights

Under GDPR and other applicable laws, you have the following rights regarding your personal data:

Access

Request a copy of your personal data

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion of your personal data

Portability

Receive your data in a portable format

Objection

Object to certain processing activities

Restriction

Limit how we use your data

To exercise these rights, please contact us at privacy@mastermarketapp.com

Note: We may need to verify your identity before processing your request. We will respond to your request within 30 days as required by law.

🍪Cookies

We use cookies and similar tracking technologies to enhance your experience on our Service.

Types of Cookies We Use

Essential Cookies: Required for the Service to function properly
Analytics Cookies: Help us understand how you use our Service
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

👶Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 16 without parental consent, we will delete that information as quickly as possible.

📝Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

  • We will notify you of any material changes via email or through a prominent notice on our Service
  • The "Last updated" date at the top of this policy indicates when it was last revised
  • We encourage you to review this policy periodically
  • Your continued use of the Service after changes constitutes acceptance of the updated policy

📧Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MasterMarket Privacy Team

Dublin, Ireland
Response time: Within 48 hours

Data Protection Officer: For GDPR-related inquiries, you can also contact our DPO at dpo@mastermarketapp.com

Regulatory Information

EU Representative: MasterMarket EU Operations, Dublin, Ireland

Supervisory Authority: You have the right to lodge a complaint with the Irish Data Protection Commission (DPC) or your local supervisory authority.

Legal Basis for Processing: We process your data based on consent, contract fulfillment, legal obligations, and legitimate interests.

Quick Actions