Terms of Service

Please read these terms carefully before using MasterMarket

Last updated: December 2024 | Effective: January 1, 2024

Important: By using MasterMarket, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the MasterMarket website, mobile applications, and related services (collectively, the "Service") operated by MasterMarket ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Agreement Includes:

  • • These Terms of Service
  • • Our Privacy Policy
  • • Our Cookie Policy
  • • Any additional terms for specific features

💻2. Use of Service

Eligibility

You must be at least 16 years old to use our Service. By using the Service, you represent and warrant that you:

  • Are at least 16 years of age
  • Have the legal capacity to enter into these Terms
  • Are not prohibited from using the Service under applicable laws
  • Will comply with these Terms and all applicable laws

License to Use Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use.

✓ Permitted Uses

  • • Personal shopping assistance
  • • Price comparison
  • • Creating shopping lists
  • • Submitting price information
  • • Community participation

✗ Restricted Uses

  • • Commercial resale of data
  • • Automated data scraping
  • • Creating derivative services
  • • Misrepresentation
  • • Illegal activities

👤3. User Accounts

Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information remains accurate and up-to-date

Account Security

Security Notice: You are responsible for safeguarding your password and should not disclose it to any third party. We will never ask for your password via email or phone.

Account Suspension

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • You provide false or misleading information
  • You engage in fraudulent or illegal activities
  • Your account is inactive for an extended period

📝4. User Content

Content Ownership

You retain ownership of any content you submit to the Service ("User Content"). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:

  • Use, reproduce, modify, and distribute your content
  • Display your content publicly
  • Create derivative works from your content
  • Use your content for improving our Service

Content Standards

Your User Content must:

  • ✓ Be accurate and truthful
  • ✓ Comply with all applicable laws
  • ✓ Respect others' intellectual property rights
  • ✓ Be appropriate for all audiences

Your User Content must NOT:

  • ✗ Contain false or misleading information
  • ✗ Be defamatory, offensive, or harassing
  • ✗ Violate any third-party rights
  • ✗ Contain malware or harmful code
  • ✗ Be spam or commercial solicitation

🚫5. Prohibited Uses

You agree not to use the Service in any way that:

Strictly Prohibited Activities:

  • • Violates any applicable law or regulation
  • • Infringes on intellectual property rights
  • • Disrupts or interferes with the Service
  • • Attempts to gain unauthorized access to any systems
  • • Uses automated scripts to collect information
  • • Impersonates another person or entity
  • • Manipulates prices or voting systems
  • • Submits false or misleading price information
  • • Harasses, threatens, or intimidates other users
  • • Engages in any form of fraud or deception

Violation of these prohibitions may result in immediate termination of your account and legal action.

©️6. Intellectual Property Rights

Our Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of MasterMarket and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written permission.

Feedback

If you provide us with any feedback, suggestions, or ideas ("Feedback"), you acknowledge that:

  • The Feedback is not confidential
  • We may use the Feedback without compensation to you
  • We have no obligation to respond to or implement Feedback
  • You grant us full rights to use the Feedback

DMCA Notice: If you believe content on our Service infringes your copyright, please contact our Copyright Agent at dmca@mastermarketapp.com

💳7. Payment Terms & Subscriptions

Premium Services

Some features of the Service may require payment ("Premium Services"). By purchasing Premium Services, you agree to:

  • Provide current, complete, and accurate billing information
  • Promptly update your payment information if it changes
  • Authorize us to charge your payment method
  • Be responsible for all charges incurred under your account

Subscription Terms

Billing

  • • Automatic renewal
  • • Advance billing
  • • Price changes with notice
  • • No partial refunds

Cancellation

  • • Cancel anytime
  • • Access until period ends
  • • No cancellation fees
  • • Downloadable data

Refund Policy

Refunds are provided at our sole discretion and only in cases of:

  • Technical issues preventing service use
  • Duplicate charges
  • Cancellation within 24 hours of initial purchase

⚠️8. Disclaimers

IMPORTANT DISCLAIMERS

AS IS BASIS: THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND.

NO GUARANTEES: WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE SERVICE.

PRICE ACCURACY: PRICES SHOWN ARE USER-SUBMITTED AND MAY NOT REFLECT CURRENT IN-STORE PRICES.

THIRD-PARTY CONTENT: WE ARE NOT RESPONSIBLE FOR THIRD-PARTY CONTENT OR EXTERNAL LINKS.

No Professional Advice

The Service is for informational purposes only and does not constitute professional advice. Always verify prices and product availability directly with retailers before making purchase decisions.

⚖️9. Limitation of Liability

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASTERMARKET SHALL NOT BE LIABLE FOR:

  • • ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • • LOSS OF PROFITS, DATA, USE, OR GOODWILL
  • • BUSINESS INTERRUPTION
  • • SUBSTITUTE GOODS OR SERVICES
  • • ANY DAMAGES EXCEEDING €100 OR AMOUNTS PAID TO US IN THE PAST 12 MONTHS

These limitations apply regardless of the legal theory on which the claim is based and even if we have been advised of the possibility of such damages.

🛡️10. Indemnification

You agree to defend, indemnify, and hold harmless MasterMarket, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of:

  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content
  • Your use of the Service
  • Any misrepresentation made by you

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

🔚11. Termination

Termination by You

You may terminate your account at any time by:

  • Using the account deletion feature in settings
  • Contacting our support team
  • Sending a written request to our legal department

Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • At our sole discretion without cause

Effect of Termination

Upon termination:

  • • Your access to the Service will cease immediately
  • • Your User Content may be deleted
  • • You remain liable for any outstanding payments
  • • Provisions that should survive will remain in effect

🏛️12. Governing Law & Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Dublin, Ireland.

Dispute Resolution

Resolution Process:

  1. Informal Resolution: Contact us first to resolve disputes informally
  2. Mediation: If informal resolution fails, participate in mediation
  3. Arbitration: Binding arbitration for unresolved disputes
  4. Small Claims: Either party may pursue small claims court

Class Action Waiver: You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions.

📋13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will:

  • Provide at least 30 days notice via email or Service notification
  • Update the "Last updated" date at the top of these Terms
  • Allow you to review changes before they take effect

Important: Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

📧14. Contact Information

If you have any questions about these Terms of Service, please contact us:

MasterMarket Legal Department

Dublin, Ireland
+353 1 234 5678

Additional Provisions

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Waiver: No waiver of any term or condition shall be deemed a further waiver of any term or condition.
Entire Agreement: These Terms constitute the entire agreement between you and MasterMarket regarding the use of the Service.
Assignment: You may not assign or transfer these Terms. We may assign our rights to any of our affiliates or subsidiaries.
Force Majeure: We shall not be liable for any failure to perform due to causes beyond our reasonable control.